Dennis Pryor
- Role
- Customer Success and Renewals Leader, North America Commercial Sales at Red Hat
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Dennis Pryor
Results oriented, energetic leader offering an extensive portfolio of experience — with a…
Experience
Customer Success and Renewals Leader, North America Commercial Sales
Jul 2020 — Present
Recruited to lead a sales transformation focused on renewals, customer adoption and value realization. Accountable for a subscription renewal and expansion bookings business of $600M and $900M, respectively • Built and deployed the strategy, programs, sales plays and operational processes that drove implementation and customer value, heath and retention all focused on the Customer Lifecycle – Adoption through Renewal • Orchestrated efforts across teams of sales, marketing and technical resources. Built a “success platform\" which includes LAER based customer lifecycle, sales plays, telemetry, compliance and adoption strategy • Exceeded targets and quota each quarter since program inception. During this time renewal and expansion rates have improved 10 points and 20 points, respectively, generating incremental bookings in excess of $235M
Education
Carson-Newman University
Bachelor of Science, Accounting and Business Data Processing
University of Michigan - Stephen M. Ross School of Business
Advanced Studies in Leadership and Management
Skills
- Business Development
- Channel Partners
- Crm
- Start-Ups
- Entrepreneurship
- Sales
- Leadership
- Cross-Functional Team Leadership
- Saas
- Team Leadership
- Sales Management
- Sales Operations
- Customer Relationship Management (Crm)
- Marketing Strategy
- Software as a Service (Saas)
- Relationship Management
- Salesforce.com
- Marketing
- Cloud Computing
- Solution Selling
- Team Management
- Management
- Enterprise Software
- Strategy
- Selling
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