Dennis Koop
Principal Technical Account Manager Css - Oracle Sovereign Cloud Germany Gmbh @Oracle
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WORK HISTORY
Principal Technical Account Manager Css - Oracle Sovereign Cloud Germany Gmbh @Oracle
Hamburg, DE
I work with enterprise customers in Oracle Customer Success Services as a senior post-sales delivery contact across Oracle products and cloud environments.My work includes service planning, governance, major issue communication, and coordination across customer, delivery, and sales teams to keep complex engagements moving and expectations clear.
EDUCATION
University of Hamburg
Computer Science
University of Hamburg
Economics
SKILLS
ABOUT DENNIS KOOP
I have spent more than 20 years working with enterprise customers in technical account management, service delivery, and customer success roles. Most of that work has been in demanding environments where issues needed to be stabilized, internal teams needed to align, and customers expected clear communication and steady follow-through. My career has taken me through Citrix, Microsoft, Miro, and Oracle, with experience across Germany, Ireland, and Canada. I am comfortable working across technical and business discussions and have spent most of my career helping customers navigate complex post-sales situations. My background includes customer relationships, operational problem-solving, cloud adoption, consumption planning, renewal support, and account development. I work best in roles where trust matters, execution matters, and customer success needs to show up in actual usage and long-term value.
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