Dennis Herring
Account Manager @Mosaic North America
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WORK HISTORY
Account Manager @Mosaic North America
Columbus, OH, US
Territory Account ManagerSales & Marketing for our client, the largest Mobile Virtual Network Operator (MVNO) in United States, providing training, product updates and display selling & placement for largest U.S. retailers.• Create long-term relationships with customers, store sales representatives, store management, and Market Managers, improving wireless sales for Total Wireless, Straight Talk and other TracFone Wireless brands.• Conduct product training, transferring knowledge and increasing product and plan understanding by store management as well as associates.• Serve as subject matter expert which improves customer experience and loyalty.• Over 300% achievement of last quarter 2017 sales goals
EDUCATION
The Ohio State University
Bachelor of Science, Information Technology
The Ohio State University
BS/BA, Business Administration, Information Systems (also Aero/Astro Engineering)
SKILLS
ABOUT DENNIS HERRING
IT Sales professional successful at increasing sales at current customers, winning new customers and improving the overall customer experience.Also skilled in IT including strategic planning of software and hardware environments, assessing industry trends and technology, evaluating & recommending new technology. Broad experience at creative problem solving, and lowering Total Cost of Ownership (TCO) at large enterprises.Strengths include:Anticipating customer needs and quickly responding and improving overall customer experience.Take-charge project leader providing direction & leadershipExceptional customer advocate and promoter of ideas and technology for projects, products and solutionsSelf-motivated & great motivator of others to complete projects and tasksSpecialties: Leading a winning sales team, Anticipating and responding to customer needs, Learning new technologies and how to apply them and sell them, Managing RFPs and presenting complex proposals, Improving sales by maintaining very high customer satisfaction, IT Sales and IT Leadership and Management experience.Areas of Expetise:Account Management | Customer Satisfaction | Team Leadership | Business Development | RFPs | Customer Relationship Management (CRM)| Software Sales | IT Product Management | Vendor Management | IT White Papers | Cost Reduction | IT Strategy | IT Hardware Support
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