Dennis H.

HR Business Data Analyst @The Jamaica National Group

Fort Lauderdale, FL, US
EMAILS
d••••••@jngroup.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2020 — Present

HR Business Data Analyst @The Jamaica National Group

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Kingston, JM

Drive JN Group Human Capital Management through technologies that allow for the enhancement of employee experience and engagement; Deliver descriptive analytics to make better people decisions.

EDUCATION

2017 — 2017

Massachusetts Institute of Technology

Professional Education, Data Science:- Data to Insights

2015 — 2015

Mona School of Business and Management (MSBM)

Certificate, Project Management

2003 — 2007

Universidade Católica de Pernambuco

Computer Science, Software Engineering

1989 — 1994

St. Georges College

High School Diploma

2019 — 2019

Columbia Business School

Digital Strategies for Business

SKILLS

Requirements GatheringMicrosoft Sql ServerSoftware DocumentationSdlcSoftware Project ManagementIptvRequirements AnalysisRegression TestingAvaya Site AdministrationSasnSap Bi/BwFtthTelecommunications BillingVoipUser Acceptance TestingSoftware Testing Life CycleEclipseSystem AdministrationC#SqlMicrosoft ProjectAsp.netTest ManagementBrazilian PortugueseMobile TechnologyTest AutomationProject ManagementWeb ServicesAvaya Ip TelephonyBusiness RequirementsSoftware Quality AssuranceSoftware Development Life Cycle (Sdlc)Ericsson OssTestingTelecommunicationsFunctional TestingBusiness ObjectsXactly IncentMobile DevicesSoftware Engineering

ABOUT DENNIS H.

As a skilled Business Analyst and Data Analyst, I have a proven track record of delivering exceptional results through my expertise in requirements gathering, gap analysis, documentation analysis, stakeholder management, and team leadership. With my strong analytical, time management, and organizational skills, I possess the ability to build and maintain relationships in the organization, work closely with stakeholders to determine acceptable solutions, and influence decision-making processes. I have developed comprehensive solutions, enhanced project quality, and identified business context and change impacts on people, processes, structure, policies, and technology. My experience in defining business requirements, conducting business process analysis, and reporting back to stakeholders, including decision makers, has been instrumental in driving successful project outcomes. I possess a solid understanding of business functional areas, business management issues, and data analysis, which allows me to provide insights that inform decision-making and drive continuous improvement. My expertise in developing, maintaining, and collecting data sets for analysis and reporting using various tools and methodologies, coupled with my technical proficiency in software development, database management, and cloud platforms, allows me to conduct infrastructure analysis and management in various Business Analyst roles. Throughout my career, I have collaborated with cross-functional teams to ensure seamless acquisition and implementation of new digital solutions, resulting in an on-time and on-budget delivery of projects. Additionally, my experience in user acceptance planning and end-user training has resulted in high adoption rates of newly implemented systems, leading to increased user satisfaction. I have a strong ability to synthesize complex information and communicate it in a clear and concise manner, making me an asset in any team environment. My passion for continuous learning and self-improvement has led me to pursue certifications in Scrum and software testing. Furthermore, I have completed training in Digital Strategies for Business and Principles & Practices of Project Management from renowned institutions. With my unwavering attention to detail and strong aptitude for analytical thinking, I am confident in my ability to make a significant contribution to any organization.

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