Dennis Gullo

About Dennis Gullo

With over four years of experience as an IT Shipboard Delivery Program Manager at Royal Caribbean Group, I lead the deployment of multi-million-dollar technology initiatives across diverse fleets. My work emphasizes strategic planning, team mentorship, and the integration of advanced IT solutions to enhance operational efficiency. Leveraging my PMP certification, I spearhead infrastructure, cybersecurity, and application projects, ensuring alignment with organizational goals while fostering a culture of accountability and excellence. In collaboration with cross-functional teams and stakeholders, I contribute to transformative outcomes in areas such as hotel services, medical, and marine operations. My focus is on delivering complex IT solutions with precision and efficiency, supported by Agile and hybrid methodologies. Committed to innovation and continuous improvement, I aim to bridge strategy with execution, driving meaningful change that positions the organization for long-term success.

Experience

1. IT Shipboard Delivery Program Manager

   Royal Caribbean Group

   May 2021 — Present · Miami-Fort Lauderdale, FL, US

   As an IT Shipboard Delivery Program Manager, I lead a team of project managers to deliver multi-million-dollar technology projects, infrastructure, cybersecurity, and applications that drive strategic growth and transformation across the Royal, Celebrity, and Silversea fleets. I currently lead a team deploying for Hotel Services but previously led Medical and Marine delivery program. My key responsibilities include:• Developed and mentored a best-in-class IT project management team, improving project delivery efficiency and collaboration• Championed a culture of excellence and accountability, implementing training programs, performance coaching, and leadership development to enhance team effectiveness• Assisted with the project intake and prioritization process, including project estimation, evaluation, and capital approval, to ensure investments align with the company’s strategic vision• Overseeing the execution of a portfolio of complex IT projects by removing blockers and ensuring the team delivered quality• Collaborating with senior leadership to align delivery outcomes with the organization\'s business goals and growth strategies• Manage risk, performance metrics, resource allocation, and stakeholder communication at a strategic level, ensuring consistent delivery excellence across all initiatives• Driving continuous improvement in delivery practices, leveraging Agile, Waterfall, and hybrid methodologies to optimize team efficiency• Build and nurture relationships with cross-functional departments, vendors, and external stakeholders to ensure seamless collaboration and value delivery• Reporting on program performance, providing strategic insights and recommendations to senior leadership to drive informed decision-making and long-term success

Education

• Benedictine University

  Bachelor’s Degree, Business Administration in Management and Organizational Behavior

Skills

• Marketing
• Program Management
• Wireless Technologies
• Pmo
• Leadership
• Entrepreneurship
• Sales Management
• Consulting
• Unified Communications
• Business Development
• Executive Management
• Solution Selling
• Voice Over Ip (Voip)
• Operations Management
• Public Speaking
• Microsoft Office
• Sales
• Organizational Development
• Data Center
• Management
• Team Building
• Cross-Functional Team Leadership
• Project Management
• Business Process Improvement
• Training
• New Business Development
• Data Network Design
• Social Media
• Integration
• Pre-Sales
• Customer Success Managemnt
• Team Leadership
• Outsourcing
• Strategy
• Pmo Design
• Strategic Planning
• Professional Services
• Customer Service
• Account Management
• Cisco Systems Products