Dеnnis Рilаt

About Dеnnis Рilаt

I help companies enhance their customer experience and streamline their operations by working closely with business owners and internal teams to identify and develop custom software solutions. PROFESSIONAL HIGHLIGHTS ‣ Saved JoesGE at least by automating the customer repair service request process using C# and Shopify’s Draft Order API from 20••••21 ‣ Led the development of a central repair service software for JoesGE that resulted in a 27% increase in repair services in the first year and a 67% increase in the second year using C# Azure Functions ‣ Implemented Google’s AutoComplete SDK via JavaScript to increase speed and reduce errors in the checkout process, resulting in a more efficient and accurate customer experience ‣ Developed a React Shopify Embedded Processing Application that automated tickets, emails, and text messages on package scan for the processing department, increasing productivity and reducing manual errors ‣ Developed a dashboard that provides reports by reusing existing code and incorporating custom features using.NET MVC, C#, and JavaScript. Tested the dashboard components using NUnit and moq ‣ Ported a monolithic Node.js application into a C# application based on a microservice architecture, making it more maintainable, scalable and flexible ‣ Automated manual emails, text messages, and the generation of shipping labels through the consumption of SendGrid’s APIs, C# Azure Functions, and consumption of ShipStation’s APIs, increasing efficiency and reducing human errors ‣ Participated in daily standups, feature reviews, ensuring high-quality development and fast delivery of features PERSONAL ACCOMPLISHMENT ‣ Registered a patent in South Korea for a modular portable battery charging system, providing a unique and innovative solution for mobile device charging

Experience

1. Full Stack Software Engineer

   Joe\'s Gaming & Electronics Joesge

   Jul 2017 — Present · Deming, WA, US

   Full-stack software engineer at JoesGE, where I am responsible for developing and maintaining customer-facing applications and website as well as creating in-house applications for our team members. My expertise lies in automating business processes, improving the customer experience, and increasing efficiency for the company‣ Saved the company at least by automating the customer repair service request process using C# and Shopify’s Draft Order API from 20••••21‣ Led the development of a central repair service software that resulted in a 27% increase in repair services in the first year and a 67% increase in the second year using C# Azure Functions‣ Implemented Google’s AutoComplete SDK via JavaScript to increase speed and reduce errors in the checkout process, resulting in a more efficient and accurate customer experience‣ Developed a React Shopify Embedded Processing Application that automated tickets, emails, and text messages on package scan for the processing department, increasing productivity and reducing manual errors‣ Supported the development of a POC that ensured original functionality without relying on Angular and rewriting select Angular functionality with JavaScript and JQuery‣ Ported a monolithic Node.js application into a C# application based on a microservice architecture, making it more maintainable, scalable and flexible‣ Automated manual emails, text messages, and the generation of shipping labels through the consumption of SendGrid’s APIs, C# Azure Functions, and consumption of ShipStation’s APIs, increasing efficiency and reducing human errors‣Collaborated with the marketing team to improve the business’ online repair catalog. Resulting in the repair catalog appearing on the first page of the SERP for numerous highly competitive keywords‣ Participated in daily standups, feature refinements, and PR code reviews, ensuring high-quality development and fast delivery of features

Education

• Western Governors University

  Bachelor of Science - BS, Software Development

• Bellevue College

  Associate of Arts - AA

  2014 — 2016