Dennis Nelvis

About Dennis Nelvis

Over 22 years in the computer industry with a broad technical background and disciplines in various fields of Configuration & Asset Management, Change Control Professional with strong background in providing customer service and training on configuration management and change control functionality and practical applications. Ten years in excellent interpersonal relations with government COR, COR staff, client, industry, and all levels of staff with exposure to CM/ Automation tools like ClearCase, Serena Dimensions CM, Subversion, ServiceNow, CVS, Serena PVCS Version Manager, HEAT. Medium exposure to XML, Subversion, Git, Jenkins, PHPUnit as well as managing product trial, product support, the scheduling and deployment of System Engineering resources to optimally reduce cost and capture revenue opportunities. Demonstrated ability to manage multiple projects and bring each to a successful completion on schedule. PC literate and experienced in a wide variety of software. Specialties: Specialties include Serena Products, FrontRange ITSM and Rational Clearquest/ClearCase as well as configuration, troubleshooting and release management with the SDLC

Experience

1. IT Asset Management (Itam) Specialist

   Fairfield Technologies

   May 2018 — Present · Washington, DC, US

   Assisting in fulfilling and provisioning IT hardware, software, and associated services to U.S. Citizenship and Immigration Services (USCIS) end users in Washington, DC and surrounding areas.• Providing Software Asset Management assistance to the OIT Strategic Vendor and Management (SVM) Branch. • Providing technical and administrative assistance to assure the assets, products and services purchased and installed conform to service level agreements, contract specifications, agreed upon schedule and the expected level of quantity and quality. • Supporting the SVM Branch Chief, SVM program analysts, Contracting Officer Representatives (COR), USCIS end users, internal OIT oversight and tracking support and Software Asset Management subject matter experts. • Providing support services ranging from user assistance, software installs, purchases, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download assistance, procurement package documentation, updating USCIS tools, oversight and reporting and software asset management (review, process, and track the increase in all software, licensing and maintenance requests from initial submission to delivery).• Conducting other duties as assigned in support of Software Asset Management.

Education

• Computer Learning Center

  Diploma, Computer Programming

  1996 — 1997

• Prince George's Community College

  Associate of Arts - AA, Information Systems

  1991 — 1995

Skills

• Databases
• Release Management
• Clearcase
• Software Configuration Management
• Requirements Analysis
• Sql
• Visio
• Software Documentation
• Sdlc
• Requirements Management
• Unix
• Pmp
• Solaris
• Disaster Recovery
• Program Management
• Software Development
• Change Management
• Testing
• Sharepoint
• Quality Assurance
• Security
• Enterprise Architecture
• Clearquest
• Itil
• Integration
• Cmmi
• Configuration Management
• Software Development Life Cycle (Sdlc)