Dennis Hokanson

Supervisor Waste Process @Regional Municipality of Wood Buffalo

Fort McMurray, AB, CA

The Supervisor of Waste Process is responsible for the field operations of one or more waste facilities and programs in the area of recycling, reuse, composting, energy from waste, hazardous materials screening, diversion, waste processing and disposal of waste and recyclables generated within the region. Monitors operational performance and makes recommendations for system improvements and efficiencies with special emphasis is the areas of expected tonnage, vehicle transitions and optimization, equipment maintenance and fuel usage, assist with the preparation of equipment specifications, award of bids, equipment rental needs, and coordination of contract services. Performs supervisory tasks for assigned team members. Works with team to plan and balance workload. Ensures that the team is managed fairly and consistently and that the work processes are followed and coordinated to guarantee service levels. Mentors, coaches and provides support to staff. Research and Implementation: Participates in the continuous research, development, improvement, and implementation of effective departmental strategies, tools, and guidelines based on the Municipalities best practices and landfill and transfer station guidelines. Analyses the effectiveness of departmental programs and makes suggestions for further improvement. Provides input on departmental business plans, initiatives, and budget to ensure continuous achievement of department goals. Responsible for profit and loss statement for waste process. Identifies, recommends, and implements measures for improving long range waste disposal and diversion management. Maintains communication with external agencies and departments of the provincial government involved in landfill management operations, permitting and analytical / legal requirements to maintain operations. Identifies and recommends customer service standards relating to waste disposal and diversion management and responds to customer complaints and concerns.

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