Dennis Behrens

About Dennis Behrens

I am well-rounded, results-oriented, creative business leader with a track record of effectively managing Sales, Marketing, and Customer Service teams. I have led company-wide initiatives to boost profitability resulting in over 10 million dollars of EBITDA improvement. I love working with clients and I am a people person. Furthermore, I am a problem solver and prefer to say yes and figure out how.

Experience

1. Manger of Sales Enablement and Customer & Market Insights

   Columbus McKinnon

   Jan 2022 — Present · Getzville, NY, US

   Spearheaded the creation and leadership of the Sales Enablement team, boosting collaboration and support for the sales force. We successfully launched a global Voice of Customer program, partnering cross-functionally to capture customer needs, driving more relevant products and higher satisfaction.Enhanced and implemented sales tools like Salesforce and Zoominfo, training the sales team for optimal usage. Conducted market research and brand studies, deepening insights into customer behavior and market trends. Designed and executed strategic rebate programs for top distributors, increasing sales and strengthening partnerships for mutual benefit.

Education

• Hempfield High School

  Graduated

  1998 — 2001

• University at Buffalo School of Management, The State University of New York

  Master of Business Administration - MBA

• Buffalo State University

  Bachelor’s Degree, Broadcast Journalism

  2001 — 2005

• Buffalo State University

  Bachelor's Degree, Broadcast Journalism

Skills

• Recruiting
• Forecasting
• Sales Operations
• Customer Retention
• Customer Service
• Retail
• Pricing
• Sales
• Profit
• Inventory Management
• Inventory Control
• Coaching
• Merchandising
• Team Building
• Management
• Customer Satisfaction
• Visual Merchandising
• Time Management
• Marketing
• Loss Prevention
• Account Management
• Store Management
• Sales Management