Dennis Chen

About Dennis Chen

Hi! My name is Dennis Chen, and my goal is to help organizations bring forth their untapped excellence. My professional passion is to embed the culture continual improvement into organizations and its people.I assist organizations to develop, drive, and achieve their objectives in a few ways:Assessment & Certification - Wide range of globally recognized ISO certifications and standards that fall into the categories of Quality, Risk, and Business Sustainability; such as ISO 9001, 14001, AS9100, ISO 27001, TISAX, and many more.Training - Multiple training options such as on-site, public, and online training with competent expert trainers that can be configured to each organization\'s relevant needsAnyone can be good, so be excellent.

Experience

1. VP of Sales - Audit, Training, & Sustainability

   DEKRA North America

   Apr 2025 — Present · Detroit, MI, US

   Drive DEKRA’s growth by developing and executing sales strategies focused on ISO Certification Audits and Management Systems Training services, and Sustainability services • Oversee business expansion across all responsibility areas, including new opportunities in Sustainability, and Information Security as our Core Focus Areas.• Collaborate with cross-functional teams to deliver DEKRA’s full spectrum of services and create customized solutions that address clients’ compliance and training requirements

Education

• Michigan State University

  Bachelor's degree, Retail Management

  2006 — 2010

Skills

• Online Marketing
• Sales Operations
• Customer Service
• Marketing
• Inventory Management
• Inventory Control
• Account Management
• Microsoft Office
• Sales
• Retail
• Salesforce.com
• Management
• Cold Calling
• Business Process Improvement
• Business Strategy
• Customer Satisfaction
• Training
• Microsoft Excel
• New Business Development
• Product Development
• Analysis
• Process Improvement
• Microsoft Word