Dennis Brockenborough
Global Head of Service Delivery Meta Devices
- Role
- Global Head of Service Delivery at Meta
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Dennis Brockenborough
I develop and execute strategies for Global Outsourced and In House contact center partners as well as launching new programs and methods to support customers. Dedicated Service Manager with 15 years of experience identifying operational waste to create and implement improvements for streamlining efficiency and maximizing resolutions. Adept in strategic programs while optimizing corporate operations, effectively identifying value where it has been overlooked to help uncover opportunities for driving revenue gains and customer satisfaction. Capable of reporting to stakeholders on the global challenge for strong and talented labor. Results-focused team player seeking to leverage background into a change management or operational improvement professional role for a progressive organization in the tech or audio space.
Experience
Global Head of Service Delivery
Mar 2025 — Present · Boston, MA, US
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