Denis Underwood

About Denis Underwood

I lead cross-functional teams to deliver exceptional products, leveraging an entrepreneurial mindset shaped by co-founding, growing, and selling a successful SaaS startup. I understand what it takes to build from the ground up, pursue a passion, and solve real customer problems. With a data-informed and empathetic approach, I guide teams to create meaningful customer value.Specialties:Discovery, Ideation, Product Strategy, Prioritization, Roadmaps, Driving Collaboration and Alignment Across Teams, Partnering Closely with Engineering, Team Management, Team Development, Mentoring, Rallying Team Around a Shared Vision, Customer Empathy, Design Thinking, Agile/Scrum, Go-to-Market, Whiteboarding, MVP, User Experience, User Research, Rapid Prototyping, Wireframes, Product-Led Growth, Usability Testing, User Journey Maps, User Interface Design, User Personas, Competitive Analysis, Lead Generation, Real Estate Technology Marketplace and Strategy, AI, AI Agents

Experience

1. Senior Product Manager

   Docusign

   Jun 2021 — Present · Chicago, IL, US

   Docusign, a public company, revolutionized e-signature and is now leading in Intelligent Agreement Management (IAM). Docusign IAM brings agreements to life, allowing organizations to leverage their agreement data effectively. 1 billion users and 1.5 million customers trust Docusign.• Spearheaded the successful delivery and launch of Docusign’s innovative Real Estate Workspaces product embedded in eSign, managing Limited Availability, Early Access Programs, and General Availability.• Collaborated with key stakeholders to define a multi-year strategy and lead the efforts to develop the roadmap, vision, and priorities for delivering this new Real Estate Workspaces offering.• In partnership with research, design and engineering, drove the vision and requirements, and translated them into functional specifications to facilitate a sound design and deliver a delightful customer experience.• Achieved 58% lift in the number of envelopes sent with Docusign Forms in eSign through Real Estate Workspaces in CY 2023, surpassing OKR targets.• Increased YTD positive CSAT +5% with user-centric improvements focused on the key form preparation workflow of real estate agents.• Workspaces rolling out horizontally (outside of Real Estate) to become the hub of data and workflows for complex agreements in eSign.• Subject matter expert providing guidance on AI use in real estate offering to summarize, locate, and surface key agreement information and develop a clearer picture of contractual relationships and pipeline reports.• Orchestrated end-to-end product development processes across multiple initiatives, encompassing research, market analysis, product specifications, user experience design, prioritization, and go-to-market launch plans with cross functional teams. • Acted as mentor to fellow product managers within Docusign, fostering professional growth and knowledge-sharing.

Education

• Miami University

  Bachelor of Fine Arts in Graphic Design, Minor in Marketing and Creative Writing

Skills

• Wordpress
• Collaborative Problem Solving
• Branding & Identity
• Sales
• Merchandising
• Real Estate
• User Experience
• Marketing Strategy
• Product Management
• Customer Support
• Market Research
• Editing
• Corporate Communications
• Training
• Saas
• Publishing
• Digital Marketing
• Product Development
• Branded Content Development
• Marketing Communications
• Retail Packaging
• Social Media
• Management
• Program Management
• Writing
• Entrepreneurship
• Marketing
• Lead Generation
• Project Management
• Competitive Analysis
• Start-Ups
• Creative Direction
• Email Marketing
• Crm