Denisse Routh
Ziply Fiber✨| Fiber Optics & Telecom | Digital Transformation | People-First Leader & Problem Solver
- Role
- Customer Success Manager at Ziply Fiber
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Denisse Routh
I am a solutions oriented and customer centric Account Executive in the Pacific North West. I am passionate about fitness, nutrition, learning, DEI, solution sales, and technology. I am ITIL 4 Certified and as a life long learner, I am currently studying for my CAPM Project Management Certification from PMI. I am driven, self motivated, and thrive in both individual and team environments. I partner with organizations to help them with their digital transformation strategy to reach their business goals through technology. Your internet network is often an overlooked area in technology strategy. It makes sense though, you invest heavily in equipment and cybersecurity efforts, but you are usually left with just one option to connect to the web, the cable company. By gathering resources and collaborating with my support teams, I take a proactive solution based approach to help you bridge the gaps in your internet connectivity and technology. Let\'s connect! Would love to learn more about YOU!Services:Business Fiber InternetVoice over IPDedicated Internet AccessData Center ConnectivityUnified Communications UCaaSEthernet Transport ServicesEthernet Private LineSD-WAN Managed Wi-FiNetwork Security
Experience
Customer Success Manager
Sep 2024 — Present
Retention Account ExecutiveDriving customer success, retention, renewals, and revenue growth through strategic account management and solution alignment. I serve as a trusted advisor, partnering with businesses to bridge connectivity gaps and deliver technology solutions that drive measurable outcomes.
Education
Mt. Hood Community College
Business Administration, Management and Operations
Western Governors University
Bachelor of Applied Science - BASc, Business Administration and Management, General
Skills
- Marketing Strategy
- Small Business
- Marketing
- Team Building
- New Business Development
- Social Networking
- Strategic Planning
- Fitness Training
- Customer Service
- Janitorial Services
- Networking
- Sales
- Entrepreneurship
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