Denisse Galvez
Head of Account Management @Echo Analytics
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WORK HISTORY
Head of Account Management @Echo Analytics
Paris, FR
Lead and coach a team managing a €8M ARR portfolio, hitting 105% of Q2 sales target (€442K ACV)- Delivered €1.2M+ in incremental revenue (2025 YTD) through upsell and cross-sell initiatives- Increased renewal rate to 92%+ by implementing data-driven account strategies and KPIs- Secured multi-year contracts and managed escalations to protect revenue- Collaborated cross-functionally (Sales, Marketing, Product) to scale growth strategies.
EDUCATION
Universidad de Lima
Bachiller, Administración y gestión de empresas
IAE Paris-Est
Master of Business Administration - MBA, International Business and Management
Université Paris-Est Créteil
Master of Business Administration - MBA
ABOUT DENISSE GALVEZ
Account Management & Customer Success professional with 10+ years of experience growing enterprise accounts across SaaS, AdTech, Data Analytics, Location Intelligence and Information Services. Proven results in managing €8M ARR portfolios, securing multi-year contracts, reducing churn, and generating €1.2M+ in expansion revenue. Strong background in consultative selling, customer success frameworks, and cross-functional collaboration.
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