Denisse L.

Operations and Sales Manager @West Coast Modern La

Los Angeles, CA, US

In this role, I lead both outbound and inbound sales efforts while collaborating directly with leadership on sales strategy and execution. I manage the entire sales cycle from identifying and qualifying prospects to coordinating custom builds and executing on-time delivery.Built and executed outbound sales campaigns via cold email, phone, and LinkedIn messaging to source new B2B leads across interior design, architecture, and retail industries.Qualified inbound inquiries from Shopify, Etsy, and Chairish, ensuring a smooth handoff from interest to conversion.Served as the first point of contact for all new leads, introducing offerings, answering objections, and outlining next steps.Maintained active communication with prospects through email and phone to move them through the funnel.Partnered with marketing and ownership to refine messaging, test outreach strategies, and improve lead-to-sale conversion rates.Tracked leads and pipeline stages using HubSpot while ensuring weekly updates on outreach performance.Coordinated timelines between production, shipping, and clients, ensuring consistent post-sale communication and follow-through.This experience has helped sharpen my ability to lead outreach campaigns, qualify leads quickly, and support both the strategic and operational side of startup sales, while managing high-value transactions and building strong customer relationships.

State College of Florida-Manatee-Sarasota

Associate of Arts and Sciences (AAS)

State College of Florida-Manatee-Sarasota

Bachelor of Applied Science - BASc