Denis Mukaseev
Customer Service Manager @DeoniX
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WORK HISTORY
Customer Service Manager @DeoniX
Moscow, RU
Technical Support for Data Management Solutions: ETL, Data Governance, Data Quality, Master Data Management, Knowledge Management.Service Management: Ensure SLA compliance, monitor performance, drive process improvements, and automate workflows.Customer & Vendor Relationship Management: Resolve complex technical issues, build long-term client relationships, and balance customer needs with vendor capabilities.
EDUCATION
Moscow Institute of Electronics and Mathematics (Technical University)
Engineer's degree, Elecrtonics technology
Finance University under the Government of the Russian Federation
Economist, World economy
SKILLS
ABOUT DENIS MUKASEEV
Experienced in IT service management, customer service leadership, and data management…
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