Denis L.
Gm North America & Canada Metrology & Inspection @EMD Electronics
Scottsdale, AZ, US
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Gm North America & Canada Metrology & Inspection @EMD Electronics
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Phoenix, AZ, US
EDUCATION
1990 — 1992
INSTITUT LEMONNIER
BAC
2020 — 2021
CESI École de Formation des Managers
Master 2 (M2)
2004 — 2006
CESI École de Formation des Managers
Master 1 (M1)
1992 — 1994
INSTITUT LEMONNIER
BTS
SKILLS
CrmCross-Functional Team LeadershipCustomer ServiceField ServiceManagementManufacturingMetrologyProduct ManagementSpcSemiconductor IndustrySemiconductors
ABOUT DENIS L.
Define customer support strategy - Technical team management,on multi sites WW- Drive customer service department- Hire, motivate, animate, train et certify customer support team- Manage the P&L and increase the profitability- Manage customer relationship (support quality, meeting, service contract)- Manage WW size project between france, US and Asia- Field Apps team management WW
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