Denise W.

About Denise W.

I am an experienced technology professional with an in-depth knowledge and passion for…

Experience

1. Project Manager

   Omnitech, Inc

   Jan 2016 — Present · Sioux Falls, SD, US

   Built the current project management processes from the ground up, creating all documentation and procedures and developing a sustainable growth model for future project managers.• A leader in many strategic aspects of the business including professional growth and mentoring, client management, intern and resident planning and communications.• Led a software transformation effort from Dynamics 365 to a professional services application called Forecast. Vetted out 10 different vendor options, presented leadership with cost-benefit analysis and managed the migration for the organization, increasing engineering efficiency and providing transparency to time tracking• Developed reporting strategy to increase visibility and transparency for key functions.• Manage over 150 different contracts and clients to fulfill software development and data science projects and ongoing program support.• Track budgets for projects with many of them exceeding $1 million each, managing total project and program efforts of over $20 million per year.• Oversee the software development process for 40-plus software engineers, engaging daily in backlog management, resource allocation, forecast planning, risk assessment and mitigation strategy and partnering with clients on all aspects.• Pivot quickly when clients’ needs change, adapting to businesses’ ever-evolving requirements, working with clients to interpret those needs into results that accelerate delivery.• Approach all efforts with a risk evaluation mindset, documenting and communicating risks and issues to stakeholders.• Proactively identify and implement process improvements and provide recommendations to senior leadership for strategic alignment.• Provide leadership and direction and strengthen company culture in a team environment. Understands that culture is imperative to business success.

Education

• Colorado Technical University

  Master of Science, Management, Information Technology

• Colorado Technical University

  Master's degree, Management, Information Technology

• South Dakota State University

  Bachelor of Science - BS, Computer Science

Skills

• Team Leadership
• Technical Support
• Business Analysis
• Governance
• Information Security
• Pmp Certified
• Integration
• Data Center
• Microsoft Office
• Strategic Leadership
• Disaster Recovery
• IT Project & Program Management
• Troubleshooting
• Call Center
• Help Desk Support
• Project Management
• Management
• Cross-Functional Team Leadership
• Vendor Management
• IT Business Strategy
• Pmo
• Pmp
• Risk Management
• System Administration
• Ms Project
• IT Management
• Telecommunications
• IT Service Management
• Change Management
• Call Centers
• Process Improvement
• Program Management
• Microsoft Project
• Visio