Denise Watkins
WW Sales Enablement Leader - Seller Role Readiness
- Role
- Global Skills & Education Program Manager at IBM
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Denise Watkins
Dynamic and results-driven Sales Enablement Leader with extensive experience in designing…
Experience
Global Skills & Education Program Manager
Apr 1996 — Present
Responsible for education programs to develop the overall selling skills of the Digital (Inside) sales and operations teams:Implement certification and global initiatives, providing functional program planning, guidance and support to ensure that business objectives are met. Identify and document processes, resolve issues to keep the project on trackInfluence and advise management and other professionals on strategic and tactical decisions. Analyze complex or new situations and implement solutions or develop new approaches, procedures or processes. Area\'s of focus: Sales Skills, Digital & Social Selling, Leadership Development, Operations Skill Development.Previous Roles within IBM:Instructor: Classroom facilitator, instructional designer, new hire orientation.
Skills
- Program Management
- Team Leadership
- Project Management
- Leadership Development
- Change Management
- Team Building
- Strategic Planning
- Coaching
- Vendor Management
- Cross-Functional Team Leadership
- Operations Management
- Training
- Customer Service
- Organizational Effectiveness
- Process Improvement
- Strategy
- Leadership
- Crm
- Management
- Business Process Improvement
- Customer Relationship Management (Crm)
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