Denise Walter

IT Asset Manager

Role: IT Asset Manager at The Wonderful Company
Location: Los Angeles, CA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Denise Walter

Experienced Senior IT Manager and IT Asset Manager with a strong background in IT…

Experience

IT Asset Manager
The Wonderful Company
Apr 2024 — Present · US
Manage enterprise software licensing for 6,200+ users across Microsoft 365, Adobe, Autodesk, SurveyMonkey, and Smartsheet, optimizing spend through license reclamation, repurposing, and usage analysis in SAM Pro- Manage all software entitlements in ServiceNow and oversee reconciliation activities to ensure compliance, accuracy, and alignment with procurement and renewal cycles- Lead ServiceNow SAM Pro development strategy, partnering with consultants across three completed engagements and driving requirements to ensure configurations align with business and ITSM needs- Develop a Standard Operating Procedure (SOP) to guide the next SAM Pro engagement, focused on process maturity, governance, and standardization for future software integrations- Direct consultants to build dashboards for product usage, reclamations, and allocations, and lead the resolution of errors and workflow issues by ensuring corrective actions are implemented, improving license governance and executive reporting- Partner with consultants to implement Microsoft, SurveyMonkey, and Smartsheet integrations in SAM Pro, expanding visibility and governance across key SaaS applications- Oversee testing and validation of configurations across development, test, and production environments; document defects and coordinate resolution to ensure platform accuracy and stability- Collaborate with IT, Procurement, and Finance stakeholders to standardize entitlement processes, streamline renewals, and mature software lifecycle management- Work with consultants and internal IT teams to integrate SAM data with the ServiceNow CMDB, enhancing enterprise visibility of software assets and supporting broader ITSM initiatives.

Education

California State University of Long Beach
Bachelor of Science (B.S.), Management Information Technology
1998 — 2002

Skills

Ip Phones
Symantec Endpoint Protection
Ldap
Bmc Remedy
Citrix
Html
Office 365
Remote Desktop
Footprints
Windows
Integration
Active Directory
Xp
Windows Server
Windows 7
Budgets
Mdt
Itil
Microsoft Crm
Microsoft Exchange
Logmein
Landesk
Help Desk Support
IT Asset Management
Service Desk
Customer Service
Directory Services
Technical Support
Business Analysis
Outlook
Os X
Access
Windows Xp
Pc
Adobe Acrobat
Computer Repair
Microsoft Office
Software Documentation
Social Media
Configuration Management

Contact information

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Work email
•••••@wonderful.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••90

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Current company

The Wonderful Company

Food and Beverage Manufacturing · 5.7K employees · Los Angeles, California, United States

Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service. The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter, and Instagram. To view its Corporate Social Responsibility website, visit www.csr.wonderful.com.

wonderful.com

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