Denise Cyr
Empower individuals and customers to reach their maximum potential by leveraging innovating tools for the future.
- Role
- Supervisor of Document Specialists at Freshfields
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Denise Cyr
HOOAH! As an ARMY kid, I moved around ALOT giving me the opportunity to live in various…
Experience
Supervisor of Document Specialists
Apr 2024 — Present · Raleigh, NC, US
Manage Core and Creative Document Specialists who support the partners and associates with their legal documentation. This includes but not limited to formatting, editing for presentation, correcting embedded add-ins, etc. Work with Global and US based management to expand the Document Services center in Raleigh to introduce new services and improve the request processes.
Education
King University
Bachelors
1993 — 1997
Webster University
Masters
1999 — 2002
Skills
- Telecommunications
- Cisco Technologies
- Ethernet
- Meridian Mail
- Networking
- Telecommunications Management
- Avaya
- Tdm
- Pri
- Voice Services
- Microsoft Exchange
- Call Center
- Sip
- Media Gateways
- Cisco
- Servers
- Unified Communications
- Pbx
- Cpe
- Voice Mail
- Acd
- Troubleshooting
- Meridian
- Telecommunication Services
- Voice Networks
- Switches
- Unified Messaging
- Contact Centers
- Telephony
- Software Installation
- Call Routing
- Call Centers
- Customer Satisfaction
- Voip
- Cisco Call Manager
- Contact Centre
- Routers
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