Denise Ortolano

About Denise Ortolano

An extremely organized administrative professional with extensive experience.…

Experience

1. Executive Administrative Assistant

   American Express

   Apr 2003 — Present · New York, NY, US

   Provide high-level administrative support and manage calendar, expenses, and domestic and international travel for multiple Vice Presidents• Ability to manage relationships across all levels of a large organization• Maintain PTO/timesheet records and order supplies for organization of 85 colleagues• Manage the onboarding of new colleagues and train newly hired administrative assistants• Assist in the planning and execution of team events and manage scheduling and ticket distribution for client eventsSpecial projects include:Created and continuously update a “Business Continuation Plan” which involves specific details on how to keep our department up and running efficiently during a variety of emergency situations. This included creating an emergency contact list and creating back-up files of all important work on a monthly basis.Updated delinquent Corporate Card and Conference Line Accounts and successfully transferred all employee accounts that were mistakenly being charged to the wrong Cost Center. This action resulted in a large refund back to the departments Cost Center.

Skills

• Administrative Assistants
• Lotus Notes
• Office Management
• Microsoft Office
• Outlook
• Microsoft Excel
• Powerpoint
• Leadership
• Access
• Time Management
• Management
• Microsoft Word
• Event Planning