Denise Ness
Manager, Distribution Delivery Systems & Support @Dow Jones
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WORK HISTORY
Manager, Distribution Delivery Systems & Support @Dow Jones
South Brunswick, NJ, US
Internal and external customer support; know your customer and universal view of customer projects participation; process streamline and operational efficiency; system QA and integration
EDUCATION
Cornell University
Certificate, Executive Leadership Certificate
Penn State University
BS, Finance
Villanova University
Certificate, Six Sigma Green Belt
ABOUT DENISE NESS
Consummate professional with deep experience in financial services (Controller: Fixed Income and Equity Derivative Products, financial systems), technology consulting (executive management, strategy, engagement / project management) industries, and a splash of publishing industry (customer service, digital content, operations). In addition to specific business knowledge, strengths include management of teams located in multiple locations worldwide, financial and management reporting, p/l management, relationship building, negotiation skills, project management, business analysis, risk management, strategic planning, control processes and procedures, customer service, operations support. Specialties: P/L management, variance analysis, root cause analysis, solution development, process standardization, financial modeling, team development, executive support, offshore / off-site programs
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