Denise L. James

About Denise L. James

I\'m Denise and during the pandemic I made the career expansion decision after 20 years in instructional banking and consulting. I figured a changing world and they way we work -why not a change in work. I am an E-Commerce Senior Principal Consultant and Transformation Architect to organizations and brands seeking support with Transforming or turning around their business. I specialize in the reshaping and rapid turnaround transformations projects. I excel in the set up or assurance of major programs and provide Executive level Independent client advice and support from design to delivery. I take pride in my detailed and hands-on program management skills, disciplined approach to technical delivery of implementation from infrastructure to software. I influence and ensure an adoption of the project mission is embraced from the top down. My delivery team and wider project teams carry my values to always elevate quality, performance, conversion, brand awareness and bottom line revenue. My passion is focused on developing strategies with the core objectives of understanding and improving the customer\'s experience while impacting their satisfaction levels and e ensuring delivery of best-in-class technology and services measured and applied. Who I am as a person has been enriched by my living and working in multiple global locations. Projects are crafted by many choice methodologies to shape, influence and control the outcomes. People however, can not be project managed or apply a methodology. As a project leader I make it a key project success measurement, when my team goes the distance and are unified when issues arrive to approach it with accountability and ownership to solution. Clients enjoy working with me because I align my well earned authenticity with experience, pro-active listening skills, direct transparency in the hard decision making process or difficult situations and diplomatic communication style. Core competencies- Coaching & Mentoring - Strategic Consulting - Brand Development - Business Development - Banking Operations set-up - E-Commerce & Financial Services Operations Off-shoring - PMO & Project Management Senior Consultant

Experience

1. Principal Consultant

   Moxxii

   Jan 2021 — Present · FL, US

   Key Accomplishments:> Strategically Led Infrastructure Design: Seamlessly integrated vendor negotiation and management, partnering with top-tier delivery giants including BOLT, Dotdigital, Braintree PayPal, Avalara, and Celigo.> Pioneered E-commerce Installations: Successfully directed the deployment of leading e-commerce platforms such as Big Commerce, Shopify, and Magento.> Effective Team Leadership: Consistently led cross-functional teams, fostering collaboration among diverse stakeholders and team members.> Operational and Business Excellence: Excelled as a Business Engineer, aligning operational strategies with key marketing and commercial initiatives.

Education

• Fairleigh Dickinson University

  Post graduate certificate, Corporate law

  1996 — 1996

• WROXTON COLLEGE

  Associate's degree, Russian Studies

• Fairleigh Dickinson University

  Bachelor of arts, History

  1990 — 1995