Denise Fortner

About Denise Fortner

Motivated, creative problem solver with 20+ years experience in project management for complex, often global, initiatives with high visibility. Extensive experience managing large project and proposal teams in different departments, divisions, locations and sometimes in different countries, and also managing Business Continuity/Disaster Recovery (BC/DR) exercises with the team located in different departments, divisions, locations and countries. Dedicated to building strong teams through proactive leadership, clear expectations, focus on customer experience and rapid integration of changes in priority or business needs.Winning record of fully compliant proposals/bids, and RFP, RFI and RFQ responses. Analyzed RFPs for requirements, researched client pain points/priorities, win potential and known competition to assess opportunities, identify win theme and company and solution differentiators. Developed over 100 proposals, each valued at over $100 million.Broad experience in BC/DR, contingency planning, crisis management and communications, including strategy development, planning, testing, and advanced industry certification. Completed 300+ plan developments, 750+ plan updates/assessments, and many risk analyses, business impact analyses, and plan exercises where success was measurable and gaps identified. Broad experience with technology and data and transaction processing environments including risk-tolerant high-availability IT systems, using the Cloud, redundant or mirrored systems, online or traditional back-ups and SANs to protect company assets (valued at over $1 billion).Technical writing experience includes web content, surveys, marketing materials, policy and procedure manuals, and product descriptions, including converting highly technical information into executive-level language. Membership and certification/recertification services experience, including requirements, testing website design for best user experience, building certification exam test questions/essays, grading criteria, and monitoring the results of blind grading.Project management is part of BC/DR and proposal management. Proposal experience is an asset in project management and BC/DR to propose new services to increase sales. Technical writing experience is an advantage in these roles and others. These skill-sets build on each other.Proficient with Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, SharePoint and many other applications, which allows me to learn new systems rapidly.

Experience

1. Project Manager, Proposal Manager, and Bc Dr and COO Subject Matter Expert

   Sma The Program Lifecycle Company

   Sep 2019 — Present · Irvine, CA, US

   Deployed to SMA clients as Proposal Manager/Project Manager to rescue projects with a high risk of failure or missing key deadlines by supplying leadership and applying industry best practices to mitigate the potential for late delivery or project failure.Focused on providing a superior customer experience. Strong leadership and team building skills. Excellent communication skills.Advising as a SME in business resiliency, risk mitigation, Business Continuity/Disaster Recovery (BC/DR), and Continuity of Operations (COO), to protect clients’ revenue and investments.Proficient in multiple versions of Windows, Microsoft Office, Word, Excel, PowerPoint, Outlook, instant messaging, project management programs, and many other applications. Ability to utilize experience to learn new apps/programs quickly.

Education

• University of Arkansas at Little Rock

  BA, Business/Marketing, Technical Writing/English

Skills

• Risk Management
• Disaster Response
• Proposal Management
• Business Continuity Planning
• Proposal Leadership
• Risk Assessment
• Customer Value Proposition
• Operational Risk Management
• Marketing Strategy
• Technical Writing
• Vendor Management
• Reputational Risk
• Research
• Market Research
• Value Propositions
• Editing
• Marketing Communications
• Service Continuity
• Social Media Blogging
• Governance
• Exercises
• Requirements Gathering
• Operational Risk
• Business Analysis
• Proposal Writing
• Business Strategy
• Information Technology
• Government Proposals
• Program Management
• Bid Preparation
• Rfi
• Risk Reduction
• Project Management
• Management
• Ebooks
• Martial Arts
• Disaster Recovery
• Rfp
• Crisis Management
• Leadership