Denise Figlio
Office Administrator at Willman & Silvaggio, LLP
- Role
- Office Administrator at Willman & Silvaggio, Llp
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Denise Figlio
Motivational Leader with financial acumen, focused on Client and Employee Satisfaction, revenue growth and profitability.Effective Strategist, Leader and Facilitator with strong written and verbal communication skills. Ability to work with all levels within an organization and quickly and effectively gain Client\'s confidence. Subject Matter Expert with ability to quickly size an operation, identify areas for automation and process improvement. Specialties:* Motivational Leader * Strong Client Relationship Management & Trusted Advisor * Subject Matter Expert Mail and Distribution * Lean Six Sigma Green Belt Certifiied * Lean Six Sigma Project Sponsor Certified * Team Building and Management * P&L Management and Financial Acumen adept at spotting anomalies * Business Development * Proposal Writer, Editor * Director for Written Procedure Documentation and System User Manuals and Aids
Experience
Office Administrator
Feb 2026 — Present
Manage accounts payable, banking, Human Resources, payroll, and benefits, on and off boarding reporting to the Managing Partner.
Education
University of Pittsburgh
BA
Graduate School of Public and International Affairs, University of Pittsburgh
MA
Skills
- Bpo
- P&L Management
- Service Delivery
- Business Analysis
- Strategy
- Excellent Customer Engagement Skills
- Managed Services
- Sales Operations
- Ability to Interface with All Levels
- Customer Service
- Lean Six Sigma, Project Sponser
- Budgets
- Pre-Sales
- Sales Process
- Customer Engagement
- Project Planning
- Solution Selling
- Lean Six Sigma, Green Belt Certified
- Develops Client Solutions for New & Existing Business Oppotunities for M & D
- Operations Management
- Outsourcing
- Project Management
- Vendor Management
- Lean Manufacturing
- Process Improvement
- Program Management
- Business Process Improvement
- Training
- Customer Satisfaction
- Saas
- New Business Development
- Leadership
- Software Documentation
- Product Management
- Crm
- Management
- Team Building
- Business Development
- Consulting
- Lean Six Sigma, Yellow Belt Certified
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