Denise E. Bystrek
Mortgage Operations Manager @PrimeLending, A PlainsCapital Company
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WORK HISTORY
Mortgage Operations Manager @PrimeLending, A PlainsCapital Company
Beavercreek, OH, US
EDUCATION
Sinclair Community College
Completed 2 years of coursework toward a BS in Business.
ABOUT DENISE E. BYSTREK
As a Mortgage Operations Manager at PrimeLending, A PlainsCapital Company, I lead a team of Operational professionals in delivering high-quality mortgage services to clients. With 35+ years of experience in the mortgage industry, I have developed strong skills in process improvement, change management, and compliance.I have successfully implemented new workflow processes that reduced the monthly operations quality metrics, from initial loan set up, into processing & underwriting in order to meet/exceed our customers on time closing expectations. Building trust and respect with our sales & business partners, based on the quality of our loans and product knowledge that is delivered to our investors. I also led the realignment of two mortgage division teams, centralizing functions and improving internal and external service. Additionally, I have increased compliance adherence and reduced risk through the rollout of new training policies and procedures. I hold an FHA (DE) Underwriting Designation and certifications in Leading with Emotional Intelligence and Empathy at Work.
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