Denise Miller
Senior Vendor Performance Manager @Health Net
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WORK HISTORY
Senior Vendor Performance Manager @Health Net
Los Angeles, CA, US
Execute on service level agreements in a regulatory environment. • Effectively establish a comprehensive scope, schedule, budget, stakeholder analysis and payment terms for assigned vendors in CA. • Drive outcomes and monitor performance requirements in a highly matrixed environment with multiple partners.• Improve profit margins and ROI by streamlining operations and workflows and negotiating competitive vendor contracts.• Plan, organize, monitor and drive multiple concurrent projects utilizing cross-functional teams to deliver defined service level agreements and performance standards that meet strategic objectives and regulatory compliance.
EDUCATION
St. Catherine University
Bachelor of Arts - BA
La Sierra University
Master's degree
ABOUT DENISE MILLER
Results-driven leader with a strong foundation in business strategy, financial management and regulatory compliance. Proven ability to drive cost-saving initiatives, enhance member engagement and lead successful stakeholder collaborations. Adept at optimizing healthcare operations, vendor management, and strategic planning to improve vendor performance and organizational efficiency. Excellent organizational skills with a transparent, collaborative and friendly communication style.
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