Denise Kawiecki
SVP Program Management | Strategic Planning | Implementation I Product Development | Process Improvement | Executive Communication | Team Building | Leadership l MBA
- Role
- Senior Vice President Partner Initiatives & Program Management at Citi
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Denise Kawiecki
Lead all aspects of business operations for CITI Retail Services. Drive strategy, solutions, financial planning, and process improvement. Lead product marketing and communications team to launch firm-wide technology products. Specialize in team development, product and program management, and communications. Lead North America diversity and inclusion to build an inclusive culture and improve team engagement.
Experience
Senior Vice President Partner Initiatives & Program Management
Jul 2021 — Present · Chicago, IL, US
Deputy head of transacting domain. Strategize with statements, merchant settlement, and authorization on new product development and launches. Engage with domain stakeholders on product execution and impact to the environment•Manage reporting and analytics team delivering data driven reports and monitoring for the organization•Provide analytical insight to retail services technical processes, with responsibility for execution on initiatives. Synthesize and analyze information and bring together a variety of perspectives and sources across business priorities•Lead design of key performance metrics and creation of dashboards to monitor project performance •Lead customer experience process improvement projects to identify root-cause and solutions utilizing data and working across large professional disciplinary areas•Spearhead process improvement initiatives between business and technology. Reviewing processes, architectural diagrams, and communications to better align new project implementation and effectiveness•Manage multiple projects and priorities across teams and work effectively under pressure in a rapidly changing environment•Produce executive reporting emphasizing KPI metrics status, and outline opportunities for growth and improvement •Lead financial planning of P&L and strategic investment expenses, while ensuring that the proper treatments are applied to investments (i.e, capitalization, amortization, and carryover)*Leader of diversity employee relations group
Education
Keller Graduate School of Management
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
Keller Graduate School of Management
Master of Business Administration - MBA
Keller Graduate School of Management
Masters of Project Management
2012 — 2014
University of Iowa
Bachelor's degree, Business
Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.