Denise E. Rice

About Denise E. Rice

Self motivated, dynamic and customer oriented professional with more than 30 years of Information Technology experience involving management of both application development and infrastructure operations, business continuity, vendor management, budget planning, change management, and customer relationships. Effective in managing change to drive desired performance and results. Exceptional leadership skills with a proven record of delivering results for both tactical and operational initiatives.

Experience

1. IT Service Manager

   Hospital Sisters Health System

   Mar 2015 — Present

   Responsible for coordination of day to day support and projects directly related to St. Johns Hospital. Acts as the Information System Liaison to work closely with local management to assure that the ministry\'s needs are being met in relationship to Information Systems. Actively participates in various hospital meetings and committees to build Senior Leadership level relationships.

Education

• Western Illinois University

  Bachelor of Business, Computer Science

• Western Illinois University

  BB, Computer Science

  1971 — 1975

Skills

• Software Documentation
• Sdlc
• Security
• Enterprise Architecture
• Risk Management
• IT Outsourcing
• Requirements Analysis
• Cloud Computing
• Networking
• Budgets
• Crm
• IT Service Management
• Change Management
• Business Process
• Business Intelligence
• Software Development
• Data Center
• Process Improvement
• IT Strategy
• Visio
• Pmp
• Team Leadership
• Leadership
• Planning
• Mentoring
• Vendor Relations
• Vendor Management
• Project Planning
• Executive Management
• Strategy
• Disaster Recovery
• Business Continuity
• Information Technology
• Project Management
• Business Strategy
• Integration
• Project Portfolio Management
• Program Management
• Governance
• IT Operations