Denise A.

About Denise A.

As a student at the University of Maryland with a Bachelor\'s degree in Sociology and a minor in Science, Technology, Policy, Ethics, I am passionate about applying my interdisciplinary knowledge and skills to create positive social impact. I also hold a Diploma of Education in Interactive Technology from the UX Design Institute, where I learned how to design user-centric and accessible digital products and services. In my most recent role as an Operations Manager Intern at Amazon, I leveraged data analysis and operational excellence to drive performance improvements, exceed targets, and enhance efficiency. Collaborating with cross-functional teams, I successfully implemented a transformative dock shipping floor layout redesign, resulting in an 83% decrease in associate injuries. I also managed a diverse team of 70+ associates, providing support and mentorship, and ensuring their productivity aligns with Amazon\'s standards. Previously, I worked as a Lab Researcher at the Maryland Institute for Applied Environmental Health, where I designed and managed studies that examined the negative health effects of air and water quality pollutants from chicken production businesses on humans. Working closely with policymakers and researchers, I analyzed quantitative and qualitative data to create policy memos and executive summaries recommending cost-effective sustainable farming practices. I also contributed to content creation and marketing efforts, raising awareness and engagement among stakeholders and the public. I am motivated to continue learning and growing in my career, utilizing my skills and experiences to contribute to organizations that value innovation, social impact, and ethical leadership. I am proficient in various software applications, including Microsoft Word, Excel, PowerPoint, Adobe Illustrator/Photoshop, Figma, Sketch, and Python. I also hold certifications in CPR and as a Certified Nursing Assistant (CNA).

Experience

1. Business Development Manager Global E-commerce (Men s Fashion)

   TikTok

   Jun 2024 — Present · Seattle, WA, US

Education

• University of Maryland

  Bachelor's degree, Sociology

• University of Maryland

  Minor, Science, Technology, Policy, Ethics

• New York University

  Master of Science - MS, Human Capital Analytics

• UX Design Institute

  Diploma of Education, Interactive Technology