Denise Owens
Senior IT Leader ✦ Strategic Planning ✦ IT Infrastructure ✦ Operations ✦ Complex Project/Program Execution ✦ Migrations ✦ Driving IT & Service Management Solutions in Support of Overarching Business Objectives
- Role
- Senior Director, Information Technology End User Computing, Collaboration, IT Service Management at The ODP Group
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Denise Owens
As a senior information technology leader, I bring deep expertise in large scale infrastructure operations, enterprise program management, and end-to-end program execution from concept to deployment. Adept at leading high-performing, innovative teams that consistently achieve exceptional employee engagement and retention. Skilled in deploying Agile, ITSM, and ITIL methodologies to deliver scalable, best-in-class service. Specializing in AI strategy formulation, risk mitigation, and ethical governance for real-world applications. Recognized for fostering cross-functional collaboration, enhancing customer satisfaction, and driving continuous improvement across complex organizational ecosystems. The passion I have in my leadership approach, coaching and mentoring engineers and IT professionals to be the best they can be, Skilled in leveraging industry-standard methodologies (Agile, ITSM, ITIL). Strong communicator and interpersonal strengths to inspire teams, support cross-functional collaboration, and deliver customer service excellence.
Experience
Senior Director, Information Technology End User Computing, Collaboration, IT Service Management
Apr 2011 — Present · Boca Raton, FL, US
Led a team of 100+ geographically dispersed employees and outsourced technical professionals accountable for delivering technical infrastructure services for the ODP Corp family of companies. Facilitated numerous Mergers and Acquisitions during a period of significant growth. Oversaw portfolio management of all infrastructure Projects across 1,500 retail stores, 60 warehouses and 4 corporate facilities. Managed several information technologies operating budgets. Highly skilled in negotiating favorable terms with third party vendors and providers, focused on cost reductions while maintaining critical functionalities.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.