Denis Leenhardt

Customer Service and Collaboration Specialist @Red Bull

Ville de Paris, FR

Responsible for the order-to-cash process in SAP for finished products- Daily operational management of orders, deliveries and invoicing, but also regular monitoring of key performance indicators (Service rate, return/refusal rate, number of litigation cases, etc.)- In charge of creating and updating Customer Master Data- Coordination with KAMs (Key Account Managers) for overall monitoring of customer portfolio (Promotion, assortment, etc.)

Lycée Français de Shanghai

Diplôme national du brevet des collèges

IÉSEG School of Management

Master 2 (M2), Operations & Supply Chain Management

University of Warsaw

Commerce international

Lycée Français du Luxembourg

Baccalauréat général, Économie