Denis Dason
General Manager - Business Operations
- Role
- General Manager-business Operations at Tata Communications
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Denis Dason
Globally experienced Technology Services Executive with extensive Delivery & Operations…
Experience
General Manager-business Operations
Aug 2014 — Present · Mumbai, IN
Heading the Partner Operations Support for UCC Services, responsible for Assurance and Services Availability. Responsibilities and Key Deliverables include, platform & service availability to the customers, SLA compliance, customer satisfaction, revenue retention and growth. Initiate & execute continual improvement projects for enhancing and improving Key metrics and operation parameters. Act as Management Escalation Point for the Customer, Business and Other Support Teams.
Education
Indian Airlines Ideal School
SSC
1980 — 1991
AES College
HSC
1991 — 1993
Rajiv Gandhi Institute Of Technology
Bachelor of Engineering (BE)
1993 — 1997
Skills
- Pmo
- Wifi
- Mpls
- Team Management
- Pmp
- Wimax
- Network Design
- Metro Ethernet
- Vas
- Pre-Sales
- Vendor Management
- Telecommunications
- Service Delivery
- Program Management
- Solution Architecture
- Project Management
- Outsourcing
- Negotiation
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