Dengshia Nicole Samuel
Reservations Specialist @United Airlines
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WORK HISTORY
Reservations Specialist @United Airlines
Houston, TX, US
Answer incoming phone calls, schedule reservations while updating & maintain accurate records • Processes flights using sound decisions, using empowerment to make appropriate exceptions. Cross train to handle different desk responsibilities for varying complexity of questions• Ability to rebook customer quickly and efficiently solve problems in real time during urgent travel complications
EDUCATION
Alvin College
Associate's Degree, Substance Abuse/Addiction Counseling
Dulles High School
High School Diploma, General Studies
ABOUT DENGSHIA NICOLE SAMUEL
Highly motivated sales associate with extensive customer service & sales…
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