Dena Payne-Smith

About Dena Payne-Smith

Visionary, results-driven leader with over 15 years of progressive experience spanning…

Experience

1. Manager, Pilot Hiring - Flight Ops

   American Airlines

   Sep 2021 — Present

   Oversee the hiring process of more than 3,100 pilots to American Airlines flight deck\\\\nDigitized candidate interview process during hiring events\\\\nManage the interviewing and selection process for new hire pilots for American Airlines\\\\nCollaborate with Talent Acquisition to ensure compliance\\\\nManage the performance of the Pilot Selection staff\\\\nContinuously improve the selection process through benchmarking with industry-leading companies\\\\nDevelop key metrics to measure the effectiveness of the selection process\\\\nTrack results and efforts and identify best practices for hiring and retention\\\\nReviews PRIA (Pilot Records Improvement Act) and ensures compliance\\\\nMonitor and analyze costs and prepare a budget for pilot hiring\\\\nPrepare reports and present department activities for senior leadership\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• The University of Texas at Arlington

  Bachelor of Arts (BA)

• Capella University

  Master of Business Administration - MBA

Skills

• Leadership
• Airlines
• Crisis Communications
• Aviation
• Military
• Corporate Communications
• Public Relations
• Internal Communications
• Management
• Social Media
• Commercial Aviation
• Sabre
• Aircraft
• Strategic Communications
• Team Building
• Program Management
• Integrated Marketing
• Airports
• Flights
• Media Relations
• Training