Dena L. Henney
Customer Success Manager @athenahealth
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WORK HISTORY
Customer Success Manager @athenahealth
EDUCATION
Bellevue Senior High School
Graduated, College/University Preparatory and Advanced High School/Secondary Diploma Program
EHOVE Career Center
School of Practical Nursing, Licensed Practical/Vocational Nurse Training
SKILLS
ABOUT DENA L. HENNEY
I am passionate about enhancing the delivery of quality healthcare by improving clinic workflows through the effective utilization of EHR and revenue cycle solutions. With 20 years of experience with athenaPractice across all its versions, I have held various positions including Implementation Specialist, Education/Training Consultant, and roles in Sales, Marketing, and Product Development.My background in nursing equips me with critical thinking skills that contribute to the design of efficient, patient-centered, and cost-effective workflows. I am dedicated to applying a strong work ethic to enhance user experience, ensuring that all Athenahealth customers achieve success and satisfaction with our products.Furthermore, my experience in Practice Administration, Human Resources, and Surgical Scrub assistance provides me with a comprehensive understanding of the patient impact throughout the improvement process. With a solid grasp of data analytics and its significance in driving success, I maintain proficiency in Excel and PowerPoint to support data-driven decision-making.
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