Dena Falbo

About Dena Falbo

I am a hardworking, dedicated and detail oriented professional with strong interpersonal communication skills, a thorough understanding of customer service and the ability to learn quickly and adapt well to new situations. I show special attention to achieving operational efficiency and creating revenue along with cultivating a teamwork atmosphere. I always try to be outgoing, easy to work with and offer myself as a remarkable resources, with experience and foresight and bring highly desirable outcomes to the people I works with. I maintain exceptional Customer Service as my absolute number one goal and priority.

Experience

1. Corporate Account Manager

   Advantage Partners Solutions

   Feb 2016 — Present

   I am responsible for maintaining and retaining an established base of Corporate clients in the financial industry market. I determine each customer’s needs and recommends specific solutions to meet those needs. In addition, I analyze customer specific data in order to improve account profitability and service. Advantage Credit provides a multitude of services for clients in the Mortgage and Lending industry Since 1993, Advantage Credit, Inc. has been providing superior credit reporting services to mortgage lenders, brokers, banks, home equity lenders and others in the mortgage industry. We pride ourselves on our “Customer First” approach, and have the most knowledgeable personnel in the industry. We continue to earn the business of so many long-term customers by providing our clients with the most advanced credit technologies. Our philosophy is simple – We are committed to delivering superior services which help you become a high-performance business. Bottom line, What is Important to You, is Important to Us.