Demetrio R.
Account Manager @Kaseya
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WORK HISTORY
Account Manager @Kaseya
Miami, FL, US
As an Account Manager I am responsible for exceeding weekly, monthly, and quarterly revenue/ sales targets.• Establish a trusted advisor relationship to achieve and expand customer goals resulting in upsells, cross-sells, and consistent renewals of Kaseya products and services.• Own a book of business with assigned clients that I am responsible for selling, supporting, educating, and growing through regular, systematic touch points.• Increase sales by driving product adoption, managing escalations and thereby ensuring no churn and long-term customer satisfaction.• Use Salesforce to document activities, accurately forecast opportunities, and communicate adequate information about each opportunity• Create weekly, monthly, and rolling 6-week sales forecasts• Maintain knowledge of market conditions and competitive activates • Analyze, present and capture opportunities through leads, email promotions, trade shows, and events, web/ phone inquiries, etc. using consultative sales skills• Expand footprint of new products into the base of existing partners; grow existing base through partner education of internal growth resources available to them
EDUCATION
Bentley University
Bachelor of Science, Finance, General
Bentley University
Bachelor's degree, Finance, General
ABOUT DEMETRIO R.
I am a seasoned Enterprise Account Manager with a strong background in the financial and technology sectors. With extensive experience in managing client relationships, driving sales, and implementing strategic solutions, I excel in delivering exceptional service and exceeding client expectations. I am passionate about leveraging my expertise to drive business growth and foster long-term partnerships.
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