Demetria Austin

Director of Medical Operations

Role
Director of Medical Operations at Elevance Health
Location
Suffolk, VA, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Demetria Austin

I am a high energy, decisive, and conscientious Clinical Physician and Hospitalist with 16+ years of progressive leadership experience managing clinical operations, providing comprehensive patient care, and developing medical staff to optimize patient care and outcomes. I thrive as a big picture leader analyzing data, monitoring quality assurance / improvement, and implementing solutions ensuring delivery of excellent medical care. As a goal-oriented arbitrator, I possess demonstrated success addressing conflicts and grievances building relationships with all levels of the hospital administration team and medical staff in diverse, high pressure patient-focused environments.Career Highlights:* Achieved 100% physician compliance for CaroMont Health via implementation of Computerized Provider Order Entry (CPOE) system. Served on Physician Committee for trial groups.* Won Sound Physician’s top national award for overall performance and quality. Key player enabling Sentara Obici to achieve highest number of system-wide performance winning Clinical 3 award.* Served as Sentara Obici’s Co-Chair on system-wide Hospital Medicine Horizontal Team, Chair of Therapeutics, Medical Executive Committee, Readmissions, Credentials Committee, and Utilization Review Committee.* Participated as CaroMont Health’s Chair for Department of Medicine, Secretary of Department of Medicine, Chair of Patient Care / Special Care Committee, Medical Executive Committee, Pharmacy and Therapeutics, and Credentials Committee.Specialties: Leadership & Team Building • Hospital Program Development • Patient Care & Safety Management • Regulatory Compliance • Clinical Leader & Staff Coaching • Clinical Documentation & Training • Chart / Case Management • Performance Measurement • Hospital Utilization Management • Data Analytics & Reporting • Medical Staff Recruitment • Policies, Procedures, & Processes • Strategic Planning & Execution • Healthcare Operations Management

Experience

  1. Director of Medical Operations

    Elevance Health

    Jan 2023 — Present · VA, US

Education

  • Jefferson Health

    Graduate Certificate, Health Care Quality and Patient Safety

  • Hampton University

    Bachelor's degree, Molecular Biology

  • University of Massachusetts Amherst

    MBA

  • Eastern Virginia Medical School

    Doctor of Medicine (MD), Medicine

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Demetria Austin — Director of Medical Operations at Elevance Health in Suffolk, VA, US | Unifers