Dematrius Whitehead
- Role
- Technical Support Analyst Training Assistant (Ta) at Training Concepts
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
About Dematrius Whitehead
Experienced Registered Health Information Technician (RHIT) with 6+ years of experience…
Experience
Technical Support Analyst Training Assistant (Ta)
Apr 2024 — Present
Service and manage existing career students regarding their IT training and certification needs. • Assist network/systems administrator team with IT or data-based projects as needed. • Assist RJC Group Corp instructors with their classroom equipment and support needs • Embark on professional development plan with advisor. • Work towards industry and professional certification goals in line with career plan. • Providing technical helpdesk support for participating students and school staff. • Supply RJC Group Corp students with expedient and helpful service and support. • Network with all students, staff, instructors, and employment recruiters. • Work on troubleshooting technical equipment in classrooms and office areas (if applicable) • Provide assistance as directed to maintain the corporate network infrastructure. • Successfully complete corresponding professional certifications represented in IT career programs. • Deploy operating systems to workstations via PXE boot.
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