Demarcus Hill

About Demarcus Hill

Highly accomplished leader with 25 years of combined experience in managing diverse teams, achieving sales goals, providing excellent customer service, and directing operations in the retail, the transportation and logistics industries. Well-developed self-starter with excellent oral and written communication skills and the ability to motivate and direct others in a cooperative team environment.

Experience

1. Transportation Operations Manager

   Amazon

   Jan 2023 — Present · East Point, GA, US

   Lead multi-site transportation operations, managing 9-Transportation Area Managers and 51 Class-A Commercial Drivers across a regional network to optimize logistics efficiency. Successfully launched the transportation operations for (FTY9) a 1.1 million square foot seasonal facility. Managing training and onboarding of 2 new salaried leaders and 20 Class-A drivers for 24/7 operations.Revamp and deliver leadership and EQ(Emotional Quotient) trainings for South region managers, aid in professional development, boosting engagement and garnering positive manager and associate feedback.Create and modify engagement tracking system for site spending optimization through strategic planning and increase monthly touch rates from 50% to 100% across the Atlanta Node.Spearhead employee retention strategy through targeted training programs and support community engagement initiatives. Execute comprehensive performance management program, including weekly 1:1’s, annual reviews, coaching sessions, and development plans to drive team excellence.Optimize transportation operations through strategic labor planning, forecasting, and staffing; enhancing financial performance and cost controls.Lead management team in achieving operational excellence while maintaining transportation and safety compliance with company policies and procedures. Consistently surpass operational targets while executing company vision.

Education

• Georgia State University - J. Mack Robinson College of Business

  BA, Marketing

  1995 — 2000

• Life Christian University

  Bachelor of Arts (B.A.), Theology

• Life Christian University

  Master of Arts (M.A.), Theology

Skills

• Sales Management
• Budgets
• Sales Process
• Sales
• Salesforce.com
• Profit
• Direct Sales
• Retail
• B2b
• Inventory Management
• Coaching
• Transportation Management
• Marketing
• Strategic Planning
• Employee Relations
• Transportation
• Sales Presentations
• Fleet Management
• Process Improvement
• Marketing Strategy
• Forecasting
• Cold Calling
• Pricing
• Sales Operations
• Customer Retention
• Recruiting
• Customer Service
• Account Management
• Business Development
• Negotiation
• Leadership Development
• Leadership
• Income Statement
• Key Account Management
• Contract Negotiation
• Selling
• Management
• Team Building
• Trucking
• Training