dem Bhatt
Senior Solution Deliver Manager @Zuora
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WORK HISTORY
Senior Solution Deliver Manager @Zuora
London, GB
Last 3.5 years totally immersed in SaaS cross-industry innovative transformation projects covering various industries - like Manufacturing, Media, Software, Insurance, Healthcare, Utilities, etc - working collaboratively to help companies with their digital transformation journeys and adapting organisations to embrace new business models. This included working with Zuora Partners, like Deloitte and ClarsysInvolved in Pre-Sales activities, RFI, RFP, SOW preparation, Implementation, Training and handover to Customer Success teams, to ensure Zuora platform is adopted and well received in organisations etc. Expertise in Digital Business, e-Commerce, Payments solutions and New Business Models. Successful delivery of any systems is dependent to listening to the challenges of the customer and providing solutions which allows them to grow (which Zuora gives). This requires a collaborative and unified teams to embrace these challenges and move forward as one team ((both at Zuora and Client). To achieve the above building direct relationships with C-Levels from Finance, Operations, Business and Technology areas - not only in Zuora, but with our clients and Zuora Partners as well, is essential. Successful implementation of Zuora in the following industries -* Media -*Rollout to 180 countries within a year for 1 of the largest media companies in the world, localisation covering different languages, invoices, finance accounting, payments.*Implementation of Zuora to the largest media Company in South Africa and Israel.* Education - 3 companies - Global transformation* eCommerce - Digital transformation to a subscription economy* Healthcare - Business and digital transformation of a global online healthcare industries to a subscription based model. Co panies based in UK and Israel.* Utilities - Business transformation from Billing to Revenue accounting* Finance - Business and digital transformation for one of the largest Accounting software companies.
EDUCATION
Mayfield High School
A Levels Mathematics, Accounts, Physics
SKILLS
ABOUT DEM BHATT
A dynamic and ambitious Snr Customer Success Manager / Snr Solution Delivery / Programme…
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