Simone della Chiesa
Shopper Insights Senior Consultant @dunnhumby
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WORK HISTORY
Shopper Insights Senior Consultant @dunnhumby
Mexico, US
I train and coach retail media teams to elevate performance by integrating shopper insights into planning, reporting, and sales—empowering data-driven decisions and stronger commercial outcomes.• Facilitating group workshops, case studies, and coaching sessions to drive the adoption of a data-centric approach for retail media teams in Mexico and Canada.• Leveraging customer science to inform data-driven decision-making and enhance media campaigns within the consumer goods/FMCG sector.• Partnering with the retail media team and other departments to optimise campaigns and boost ROI through data insights.• Driving innovation in in-market strategies and media campaigns to stay ahead of market trends.• Building rapport, addressing change resistance, and fostering continuous improvement, providing an objective, customer-centric, and data-driven point of view.
EDUCATION
Politecnico di Milano
Bachelor’s Degree
Achology – The Academy of Modern Applied Psychology
Life Coaching Practitioner Diploma
The University of Reading
Master’s Degree
Universidad de Las Palmas de Gran Canaria
International student exchange programme ERASMUS
SKILLS
ABOUT SIMONE DELLA CHIESA
Passionate about empowering individuals and teams to unlock their full potential, I bring a decade of global experience in coaching, consulting, and project management. My journey from IT services and customer science to transformative coaching has equipped me with a unique blend of skills in driving performance, innovation, and well-being. Leveraging customer insights and a consultative approach within retail and CPG sectors, I excel in aligning strategies with client objectives to deliver measurable results and exceptional client satisfaction.As the creator of the DIAMOND coaching method, I specialise in guiding individuals through transformative journeys that foster profound self-awareness, emotional intelligence, mindset shifts, and purposeful action. This proprietary approach has helped clients achieve remarkable results, such as increased revenue and growth, improved work-life balance, and a more calm, positive mindset. One client testimonial highlights the impact:\"Simone is a fantastic guide.I am far calmer in the face of all challenges.This has made me more successful and built a continuously improving work-life balance. Since starting my coaching journey with Simone, my company has doubled revenue, tripled team headcount, and expanded its client base by 25%, including major multinational corporations. All while my work hours decreased by 30%!\"- Peter Hastings, Managing Director.With a proven track record at companies like Cognizant and dunnhumby, coupled with establishing and growing my coaching practice, I excel in helping clients overcome barriers, unleash their strengths, and achieve personal and professional goals. I am skilled in developing and facilitating coaching programs for individuals and teams, linking them to business objectives and driving measurable performance improvements. I have a keen interest in leveraging emerging technologies like generative AI to enhance development solutions.I am fluent in Italian, English, and Spanish, and thrive in dynamic, multicultural environments. Outside of work, I am an avid traveller and lifelong student, constantly seeking new opportunities to broaden my horizons and enrich my understanding of different cultures and philosophies. A strong sense of purpose drives me, fuelling my passion to impact the world positively.Let\'s connect and explore how I can help you or your organisation unlock potential and achieve goals.
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