Delina Henok

Conference and Events Coordinator @Aphsa -- American Public Human Services Association

Arlington, VA, US

Play a key role on the Connect Team building and conveying the value of APHSA to our members and will support the conference and events team. Provide superior customer service. Work closely with the Marketing and Communications Coordinator on marketing strategies to maximize member engagement for our events. Support the Director, Membership and Events to help manage the Strategic Industry Partnership (SIP) program. Work collaboratively with colleagues across the organization to seek out and explore new ways to enhance APHSA member engagement and services. Support Director, Membership and Events and Meeting Planners on speaker and session management, and offsite event set up and check in. Provide back-up support to the Registration Specialist for online registration setup, processing registrations, and responding to member’s inquiries regarding events. Provide registration support for in-person events, as needed. Prepare and produce materials for events (e.g, name badges, meeting packets, table tents, rosters, etc.) Research and make recommendations to meeting planners for off-site events at education conferences, work with services such as transportation companies, travelagencies, entertainment services and speaker bureaus. Help manage member expense reports and tracking of submitted reports. Participate in event committee meetings, as needed. Manage inventory for event related materials and supplies. Provide and/or manage, as needed, logistical support for internal meetings and Strategic Industry Partner (SIP) webinars. Responsible for timely and accurate shipping of conference materials.

Christopher Newport University

Bachelor of Arts (B.A.), English Language and Literature, General & Minor in Communications