Hector Delgado Gómez

WORK HISTORY

EDUCATION

SKILLS

ABOUT HECTOR DELGADO GÓMEZ

Proud of a prolific, 20-year career that started in Venezuela and continues in Canada in a Client Solutions Engineer role at GoCo. I have found repeated successes across a myriad of roles and industry contexts within premier global telecommunications providers. In turn, the breadth of expertise I have developed through the years, combined with a keen understanding of customer needs, allow me to ideate cutting-edge solutions driving exceptional customer experiences and rapid, sustainable business growth. A highly positive and confident professional, my unfading passion for technology and can-do attitude have allowed me to become recognized as a top performer everywhere I went, blending innovation and dedication to continuously improve operations and achieve impressive results, which have been recognized through multiple accolades. Moreover, I like to think of myself as a proficient connector of teams and people who excel at building bridges between cross-functional stakeholders, delivering compelling presentations to senior decision-makers, and supporting the long-term goals of organizations and their clients. Following is a selection of my career highlights: Led the response to an RFP for the upgrade of the WAN network of a major company, resulting in a six-figure, multi-year deal. Designed WAN network solutions for several of Canada\'s top 100 retailers, updating legacy networks and improving security. Designed and implemented a public Wi-Fi solution based on Cisco Meraki technology for a customer with 100+ centres. 2x Employee of the Year, an accolade awarded by coworkers for being accountable, knowledgeable, and a team player. My key competencies include the following: Bilingual in English and Spanish Technical Account Management Customer relationship development Understanding of the IT/Telecommunications competitive landscape Experience leading and facilitating workshops, whiteboard discussions, and consulting conversations with customers SD-WAN (VMware SD-WAN by VeloCloud and Cisco SD-WAN) Network Design Sales training/account planning Passionate about continuous learning and personal development RFP Process Oversight Let\'s connect to discuss how I can help your organization achieve its objectives!