Delesha Jones

Chief Program Officer @Covenant House Texas

TX, US

Oversees the operations and quality of all CHT programs and services, ensures that each has the appropriate infrastructure (staffing, resources, technology, processes and lines of communication) to support current activities and projected growth.•Ensures programs participate fully with data collection and data is regularly analyzed and utilized to improve quality and impact on youth, adjusting as necessary.•Regularly coordinates with CHI on KPI’s, Supplemental Data reports and other data collection as needed.•Monitors program budgets and contract compliance in close partnership with CHT Program Directors, Grants and Contracts personnel, Human Resources and Finance Department.•Responsible for operational strategic planning, providing direction and decision making that impacts the organization and program goals and objectives.•Manages operational dashboard including timely and accurate data collection from each department, identify and research variances and trends and presents findings and recommendations to CEO, Senior Leadership Team and CHI.•Ensures programs operations are carried out in compliance with accrediting bodies, local, state and federal regulations and satisfactorily meeting grant or foundation requirements.•Represents CHT on task forces, benchmarking activities, committees and in community initiatives that support the mission and strategic direction of CHT.•Responsible for hiring, training, supervision of directors and staff within the assigned departments and ensure staff receives the necessary resources and training to be successful in their jobs.

Liberty University

MA Human Services Counseling

Harvard University

Family Engagement Summer Institute

University of Louisiana at Lafayette

Bachelor of Arts (BA), Criminal Justice and Corrections