Carlos Deleon

About Carlos Deleon

Food and Beverage leader with more than 20 years of experience directing upscale restaurant and resort operations, specializing in operational performance, team development, and guest experience strategy. My background includes full P&L ownership, multi-outlet food and beverage leadership, and the development of service and training systems that improve consistency, profitability, and long-term growth.Throughout my career, I have helped concepts strengthen operations, elevate service standards, and build leadership teams capable of sustaining high-performance environments. I am passionate about creating cultures where accountability, hospitality, and operational discipline work together to deliver memorable guest experiences.Fluent in Spanish and English, I work effectively with diverse teams, guests, and partners to maintain strong communication and seamless operations.I am also the founder of DeLeon Restaurant Consulting, where I support hospitality businesses in improving operations, increasing revenue, and refining the guest experience through practical, results-driven solutions.

Experience

1. General Manager Double Cut Steakhouse

   Kalahari Resorts & Conventions

   Apr 2025 — Present

Education

• The University of Texas at San Antonio

  International Business

• The University of Texas at San Antonio

  International Business, International Business

  1990 — 1995

Skills

• Food & Beverage
• Customer Service
• Customer Satisfaction
• Alcoholic Beverages
• Marketing
• Microsoft Office
• Sales
• Food Service
• New Restaurant Openings
• Event Management
• Food
• Wine Pairing
• Menu Development
• Computer Literate
• Fine Dining
• Employee Training
• Event Planning
• Wine Education
• Beer
• Wine
• Wine Tasting
• Social Media
• P
• Strategic Planning
• Sales Management
• Restaurants
• Banquets
• Hospitality Industry
• P&L
• Catering
• Income Statement
• Leadership
• Marketing Strategy
• Restaurant Management
• Wine Knowledge
• Team Building
• Management