Delana Schutte-Smith
Learning Facilitator
- Role
- Owner, Certified Facilitator, Coach at Dss Solutions, Llc
- Location
- Newburgh, IN, US
- LinkedIn followers
- 500 followers
About Delana Schutte-Smith
Certified facilitator and human resource development professional. Experienced multi-topic instructional designer, project manager, facilitator and coach. Former banker with extensive experience in training, development and coaching human resource talent and management, customer service management, leadership and professional business skills.#webbasedfacilitator#experiencedwedexfacilitator#experiencedfacilitator#certifiedfacilitator#certifiedleadershipfacilitator#facilitator#banking facilitator#corporatefacilitator#corporatetrainer#learningfacilitator#leadershipfacilitator#onboardingfacilitator#newemployeefacilitator#humanresourcefacilitator#performancecoach#leadershiptrainer#salesleadershiptrainer#leadershipcoach#salesmanagmentcoach#ddicertifiedfacilitator#HRbusinesspartner#instructionaldesigner#projectmanager#banker#businessowner#banktrainer#bankcorporatetrainer#bankfacilitator#bankmergeraquisitiontrainer#Fiservsystemstrainer#consumerlendingtrainer#commerciallendingtrainer#bankcompliancetrainer#techicaltrainer#technicalfacilitator#classroomfacilitator#willingtotravel
Experience
Owner, Certified Facilitator, Coach
Dec 2012 — Present · evansville, IN, US
I specialize in the analysis, design, development, facilitation and coaching of all areas of people skills, people management and talent development. I work with companies to help develop and deliver talent development strategies to support employee engagement, employee development, organizational effectiveness and change management. I am a certified DDI facilitator and have delivered their amazing course materials on business communication, teamwork, resolving conflict, managing change, coaching for success and improvement and many other leadership topics for hundreds of participants. I also create customized training solutions for local universities and businesses in leadership development, sales, sales management, coaching, customer service, networking, business development, communication, team building, interviewing, time management, career development, training project coordination and much more.
Education
University of Southern Indiana
Business Administration, HR Management and Education
Skills
- Checking
- Job Evaluation
- Consumer Lending
- Cold Calling
- Scheduling
- Technical Training
- Volunteer Coordination
- Coaching
- Account Management
- Change Management
- Team Building
- Internal Audit
- Training Delivery
- Banking
- Savings
- Cash Handling
- Personal Development
- Strategic Planning
- Sales
- Supervisory Skills
- Sales Management
- Public Speaking
- Leadership
- Training Skills
- Process Scheduler
- Fundraising
- Team Leadership
- Software Training
- Cross Selling
- Performance Management
- Crm
- Employee Training
- Customer Retention
- Customer Service
- Retail Banking
- Gap Analysis
- As400
- E-Learning
- Interviewing
- Referrals
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