Dekita Crawford
General Manager - Airport Operations @Delta Air Lines
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WORK HISTORY
General Manager - Airport Operations @Delta Air Lines
Atlanta, GA, US
Oversaw the insourcing of Cabin Experience/Lavatory operation in 3 months while building best in class operational metrics.Responsible for a $60M operation, while overseeing ~1900 frontline employees and over 40 frontline leaders.Achieves optimal operational performance by while overhauling operational processes and improving the delivery of great customer experiences.
EDUCATION
Columbia Southern University
Master of Business Administration (MBA)
Columbia Southern University
Bachelor of Business Administration (B.B.A.)
SKILLS
ABOUT DEKITA CRAWFORD
Dynamic and results-driven operational leader with over 14 years of experience in optimizing business operations and driving operational success. Oversees a team of over 1,900 aviation professionals dedicated to providing safe, reliable, and high-quality service to customers. Adept at strategic planning, process improvement, and team leadership. I thrive in fast-paced environments and excel at delivering exceptional results. Passionate about fostering a culture of continuous improvement and innovation. I am committed to achieving operational excellence and exceeding business goals.
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